At SONG we take the privacy of our website users very seriously. Your rights are protected in line with the following national and international legislation with regards to data protection and user privacy and we are fully committed to ensuring that you have the full protection afforded by legislation.

• UK Data Protection Act 1988 (DPA)
• EU Data Protection Directive 1995 (DPD)
• EU General Data Protection Regulation 2018 (GDPR)

This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you need any further clarification do not hesitate to contact us via the email address below.

What information do we collect?
We are committed to respecting the personal data you supply to us. The information we collect will be information that you give to us, relevant to the purposes for which it is to be used in line with your consent. This may include:

• Name
• Role
• Business organisation / Address
• Email address
• Telephone number
• If you contact us via the website, we may keep a record of that correspondence
• Internet Protocol address, details of the web browser you use
• Information on how you use the site and use cookies

We will do our utmost to ensure that such data will be accurate, complete and kept up to date and is only stored for the time period required related to the purposes for which it is required unless formal consent is given to the contrary. Information may be collected via:

• Filling in forms on our site
• Emailing us

Consent
When gaining consent our method will be to:

• Display consent clearly and prominently;
• Ask individuals to positively opt-in, in line with good practice
• Give sufficient information to make a choice on consent.
• Give individuals the option to opt out.

How we will use your data
The data will only be used by authorised representatives of  SONG. We may use and process your personal information where you have consented for us to do so. We use information for the purposes of fulfilling your requests; this includes providing you with information that may be of interest to you, to customise content that you see, or for technical website administration. Your data will only be used for marketing purposes via email, web/online, post or SMS if you have opted-in to such use. We will not pass your data to third parties for marketing purposes. We may pass on your personal information if we have a legal obligation to do so.

Where the data is stored
Our website host is LCN and their privacy policy is located here.

Site visitation data
This site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website. Google Analytics records data such as your geographical location, device, internet browser and operating system; however none of this information personally identifies you to us at SONG. Google Analytics also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor. Google Analytics makes use of cookies. Disabling cookies on your internet browser will stop Google analytics from tracking your visit to pages within this website. The Google Analytics privacy policy can be read here.

Contact forms and email links
Should you choose to contact us using the contact form or via our email link, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors. Instead the data will be collated into an email and sent to us over SMTP. Our SMTP servers are protected meaning that email content is encrypted and then the content is decrypted via our local computers and devices.

Your choices
Whenever personal data is obtained from you, you will have access to information as to how that data will be used and an option to withdraw consent and/or storage of that data at any point.

Sharing information - our third party data processors
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation required.

• Google (Privacy policy)
• LCN (Privacy policy)

Data breaches
We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

Changes to our privacy policy
We may update this policy. We will notify you about significant changes in the way we treat personal information by placing a prominent notice on our web site.

Terms of use
If you continue to browse and use this website [our ‘site’] you are agreeing to comply with and be bound by the following terms and conditions of use.

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• This website contains material which is owned by us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• Unauthorised use of this website may give rise to a claim for damages and be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website. We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Privacy support and data controller
If you have any questions or suggestions, please contact the data controller/protection officer of this website via This email address is being protected from spambots. You need JavaScript enabled to view it.

The use of cookies
We may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer hard drive. They help us to improve our site and to deliver a better and more personalised service. If you continue to use our site, you have the option to agree to the use of cookies.

On 26 May 2012, new rules about cookies on websites came into force. The site uses Google Analytics, a web analytics service provided by Google, Inc. (‘Google’). Google Analytics uses cookies to help us analyse how users use the site. The information generated by the cookie about a user’s use of the site (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating the user’s use of the web site, compiling reports on site activity for web site operators and providing other services relating to web site activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate a user’s IP address with any other data held by Google. Users may refuse the use of cookies (as above). By using the site, the user consents to the processing of data about that user by Google in the manner and for the purposes set out above.

Cookies on sites from third party organisations
Whilst browsing the website you may notice some cookies that are not related to https://www.songuk.org. This happens when you visit a page with content inserted from a third party. We currently embed links or widgets from the following social networking sites:

• Youtube videos - (Privacy policy)
• Twitter - (Privacy policy)
• Facebook - (Privacy policy)

These websites may place cookies on your computer either when you access certain functionality or a page. Links on the external pages might place cookies on the site, and SONG is not responsible for this. We do not control how a third party uses their cookies. You should check these third party websites’ privacy policies for more information about their cookies if you are concerned about this.

Consent
If you want to restrict or block the cookies we set, you can do this through your browser settings. The ‘help’ function within your browser should tell you how. Alternatively, you could visit https://www.aboutcookies.org/ which contains comprehensive information on cookies on a wide variety of browsers. You’ll also find details on how to delete cookies from your computer. To learn about controlling cookies on the browser of your mobile device please refer to your handset manual.

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